RMA Management for Warranties and Returns
(Return Merchandise Authorization)
IN EVERY LATAM COUNTRY WE RENDER REVERSE LOGISTICS SERVICES. WE SOLVE THE NEEDS OF MULTINATIONAL FIRMS TO SUPPORT THEIR BRANDS BEFORE THEIR CLIENTS COMPLYING WITH ENVIRONMENTAL REGULATIONS.
During warranty period, we pick up products with inconveniencies at the final customer's domicile to swap them for tested products. Through our Web based platform, we coordinate with customers, their requests for swap or repair of their equipment. We track and inform to them every step of the reverse processes.